Password Requirements, Locked Accounts, and Forgotten Passwords
Audience Manager can be configured to expire passwords every 30-days. Talk to your Audience Manager consultant or Customer Care if you want to enable password expiry. Refer to this section for password requirements and how to recover a lost or forgotten password.
Password Requirements
To be valid, your Audience Manager password must meet the following requirements:
Passwords must:
- Begin and end with an alphanumeric character.
- Contain at least 1 uppercase and lowercase character.
- Contain at least 1 number.
- Contain at least 1 special character (colons ":" excluded).
- Consist of Latin alphabet letters only.
Passwords must not contain your:
- First name or last name.
- Email address.
- Adobe user ID.
For information about resetting your password, see Edit Your Account Settings.
Account Lockout
Accounts are locked after 5-failed log in attempts. Contact your company’s Audience Manager administrator or a Partner Services representatives to unlock your account.
Lost/Forgotten Password
Click the Forgot password link from the login page to reset your password. You will receive an automated email with a temporary password that expires in 24 hours. Click the link in the email to access your account and reset your password.