Monitoring subscriptions monitoring-subscriptions
Use the Adobe Campaign interface to track your subscribers and measure the success of your services.
You have several options for monitoring subscriptions to and unsubscriptions:
- View the list of people currently subscribed to your service from the service dashboard. See Service dashboard.
- Consult the history of subscriptions and unsubscriptions from the Subscription history tab in the service dashboard. See Subscription history.
- Display a report detailing the evolution of subscriptions and unsubscriptions in the service Reports. See Service reports.
- Find the list of services a person has subscribed from its Profile. See History of events linked to a profile.
Service dashboard service-dashboard
To view the list of people subscribed to a service:
- Go to the list of services via the advanced menu Profiles & audiences > Services, which can be accessed from the Adobe Campaign logo.
- Select the service of your choice to display the corresponding dashboard.
- The list of people subscribed to the service can be found in the Subscriptions tab.
Subscription history subscription-history
To consult the subscription and unsubscription history:
- Go to the list of services via the advanced menu Profiles & audiences > Services, which can be accessed from the Adobe Campaign logo.
- Select the service of your choice to display the corresponding dashboard.
- Select the Subscription history tab to display the dates on which each person subscribed and unsubscribed.
Service reports service-reports
To display a report detailing the evolution of subscriptions and unsubscriptions:
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Go to the list of services via the advanced menu Profiles & audiences > Services, which can be accessed from the Adobe Campaign logo.
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Select the service of your choice to display the corresponding dashboard.
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Click the Reports button in the action bar, then Subscription monitoring in the selection screen.
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The Service summary report presents the number of subscriptions, the overall evolution of subscriptions, and a curve showing the progress over time.
History of events linked to a profile history-of-events-linked-to-a-profile
To consult the list of services to which a contact has subscribed, you can consult its marketing history. For more on this, refer to the Integrated customer profile section.
