SMS delivery reports sms-report

The SMS delivery overview offers a comprehensive overview of your SMS delivery, providing extensive insights and specific data. It furnishes comprehensive information about the performance, effectiveness, and outcomes of your delivery.

Delivery summary delivery-summary

Delivery overview sms-delivery-overview

The Delivery overview report provides key performance indicators (KPIs) that give detailed information about success and error rates, and how your visitors engage with your SMS messages.

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  • Total sent: Percentage and total number of messages processed during the delivery preparation.

  • Success: Percentage and number of messages successfully sent, in relation to the total number of sent messages.

  • Click-through rate: Percentage and number of users who interacted with links included in your SMS delivery.

  • Errors: Percentage and total number of errors that occurred during a delivery preventing it from being sent to profiles.

Targeted population sms-delivery-targeted-population

The Targeted population graph and table display data relative to your audience. Metrics are detailed below.

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Learn more on SMS delivery report metrics.
  • To deliver: Total number and percentage rate of messages processed during the delivery preparation.

  • Exclusions: Number and percentage rate of profiles that have been excluded from the analysis.

Overall statistics sms-delivery-overall

The Overall statistics report presents data for the sent SMS messages. Metrics are detailed below.

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Learn more on SMS delivery report metrics.
  • Success: Number and percentage rate of messages processed successfully.

  • Errors: Total number and percentage rate of errors that occurred during delivery, preventing the messages from being sent to certain profiles.

  • New quarantine: Number and percentage rate of profiles that have been excluded and added to the quarantine.

Exclusions sms-delivery-exclusions

The Exclusions graph and table display the reasons that prevented user profiles, which were excluded from the targeted profiles, from receiving the message. Exclusion rules are detailed in the Campaign v8 (console) documentation.

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Delivery throughput delivery-throughput

This report presents detailed information regarding the delivery throughput within a specified timeframe. The primary metric used to measure the speed of message delivery is the number of messages sent per hour.

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