Product settings - Gift Options
In the Gift Options section, you can set gift message and gift-wrapping options at checkout at the product level. To override the default configuration setting, deselect the Use Config Settings checkbox.
Set gift options for a single product
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Open the product in edit mode.
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Scroll down and expand the Gift Options section and do the following:
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To override the default setting, deselect the Use Config Settings checkbox.
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Set Allow Gift Message as needed for the product.
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(Adobe Commerce only) Set Allow Gift Wrapping as needed for the product.
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(Adobe Commerce only) If applicable, enter the Price for Gift Wrapping.
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When complete, click Save.
Enable gift messages for your store
By default, Commerce allows the customers to add a personalized gift message to their orders and products during the checkout process.
You can provide this feature to customers by enabling gift message for your store:
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On the Admin sidebar, go to Stores > Settings > Configuration.
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In the left panel, expand Sales and choose Sales underneath.
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Expand Gift Options on the page.
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For Allow Gift Messages on Order Level, select
Yes
to enable a single gift message for the whole order. -
For Allow Gift Messages for Order Items, select
Yes
to enable adding gift messages separately to individual items in the customer shopping cart. -
Click Save Config.
With this configuration, customers can add a gift message to the cart page from storefront as shown in the following example: