Newsletter queues
To manage the load on the server, newsletters with many subscribers are sent in a queue of multiple batches. You can check the newsletter queue periodically to check the status, and see how many have been processed. Any problems that occur during transmission appear on the Newsletter Problem report.
Send a newsletter
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On the Admin menu, go to Marketing > Communications > Newsletter Template.
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In the grid, find the newsletter template that is to be sent and set the Action column to
Queue Newsletter. -
For Queue Date Start, select the date that the transmission is to begin from the calendar (
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For Subscribers From, select each store view that is to be included in the email blast.
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Complete the email header information:
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Enter a brief description of the newsletter for the Subject line of the email header.
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Enter the Sender Name.
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For Sender Email, enter the email address of the sender.
The default name and email address of the sender is specified in the configuration.
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If applicable, enter a note in the Message box above the instructions to unsubscribe.
note note NOTE Do not remove the instructions, which are required by law in many jurisdictions. -
To apply custom styles to a newsletter, add them into the Newsletter Styles field.
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When complete, click Save and Resume.
The newsletter appears in the queue waiting to be processed.
Check for problems
On the Admin menu, go to Reports > Marketing > Newsletter Problem Reports.
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Columns
Sent, Canceled, Not Sent, Sending, or Paused.