DocumentationCommerceSecurity and compliance

Customer personal information reference (version 1.x)

Last update: Fri Apr 21 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Experienced
  • Admin
  • Developer
NOTE
This is one in a series of topics to help Adobe Commerce and Magento Open Source merchants and developers prepare for compliance with privacy regulations. Consult with your legal counsel to determine whether and how your business should comply with any legal obligations.

Use the following dataflow diagrams and database entity mappings for reference when developing compliance programs for privacy regulations such as:

Dataflow diagrams

The dataflow diagrams show the types of data that customers and administrators can enter and retrieve on the storefront and Admin.

Frontend data entry points

A user can enter customer, address, and payment information when registering for an account, during checkout, and similar events.

Frontend data entry points

Frontend data access points

Commerce loads customer information when the customer logs in and views several different pages or checks out.

Frontend data access points

Backend data entry points

A merchant can enter customer, address, and payment information from the Admin to create a customer or order.

Backend data entry points

Backend data access points

Commerce loads customer information when a merchant views several types of grids, clicks on a grid to see detailed information, and performs various other tasks.

Backend data access points

Database entities

Magento 1 stores customer information in customer, sales, and other database tables.

Customer data

Magento 1 stores customer information in the customer_entity and customer_address_entity tables. Both of these tables have several reference tables that can contain custom customer attributes.

customer_entity and reference tables

The following columns in the customer_entitytable contain customer information:

Column
Data type
email
varchar(255)

These tables reference customer_entity and can contain custom customer attributes:

Table
Column
Data type
customer_entity_datetime
value
datetime
customer_entity_decimal
value
decimal(12,4)
customer_entity_int
value
int(11)
customer_entity_text
value
text
customer_entity_varchar
value
varchar(255)

customer_address_entity and reference tables

The following tables reference customer_address_entity and can contain custom customer attributes:

Table
Column
Data type
customer_address_entity_datetime
value
datetime
customer_address_entity_decimal
value
decimal(12,4)
customer_address_entity_int
value
int(11)
customer_address_entity_text
value
text
customer_address_entity_varchar
value
varchar(255)

Order data

The sales_flat_order and related tables contain the customer’s name, billing and shipping addresses, and related information.

sales_flat_order table

The following columns in the sales_order table contain customer information:

Column
Data type
customer_id
int(10)
customer_email
varchar(128)
customer_firstname
varchar(128)
customer_gender
int(11)
customer_lastname
varchar(128)
customer_middlename
varchar(128)
customer_prefix
varchar(32)
customer_suffix
varchar(32)
customer_taxvat
varchar(32)
remote_ip
varchar(32)

sales_flat_order_address table

The sales_flat_order_address table contains the customer’s address.

Column
Data type
customer_id
int(10)
fax
varchar(255)
region
varchar(255)
postcode
varchar(255)
lastname
varchar(255)
street
varchar(255)
city
varchar(255)
email
varchar(255)
telephone
varchar(255)
firstname
varchar(255)
prefix
varchar(255)
suffix
varchar(255)
middlename
varchar(255)
company
varchar(255)
vat_id
text

sales_flat_order_grid table

The following columns in the sales_flat_order_grid table contain customer information:

Column
Data type
customer_id
int(10)
shipping_name
varchar(255)
billing_name
varchar(255)

sales_flat_order_payment table

The following columns in the sales_flat_order_payment table contain customer information:

Column
Data type
cc_exp_month
varchar(255)
cc_ss_start_year
varchar(255)
echeck_bank_name
varchar(128)
echeck_type
varchar(255)
cc_ss_start_month
varchar(255)
cc_owner
varchar(255)
cc_exp_year
varchar(255)
echeck_routing_number
varchar(255)
echeck_account_name
varchar(255)

Quote data

Quotes contain a customer’s name, email, address, and related information.

sales_flat_quote table

The following columns in the sales_flat_quote table contain customer information:

Column
Data type
customer_id
int(10)
customer_tax_class_id
int(10)
customer_group_id
int(10)
customer_email
varchar(255)
customer_prefix
varchar(40)
customer_firstname
varchar(255)
customer_middlename
varchar(40)
customer_lastname
varchar(255)
customer_suffix
varchar(40)
customer_dob
datetime
customer_note
varchar(255)
remote_ip
varchar(255)
customer_gender
varchar(255)

sales_flat_quote_address table

The following columns in the sales_flat_quote_address table contain customer information:

Column
Data type
email
varchar(255)
prefix
varchar(40)
firstname
varchar(255)
middlename
varchar(40)
lastname
varchar(255)
suffix
varchar(40)
company
varchar(255)
street
varchar(255)
city
varchar(255)
region
varchar(255)
postcode
varchar(255)
fax
varchar(255)

sales_flat_quote_payment table

The sales_flat_quote_payment table includes credit card information and other transactional information.

Column
Data type
cc_last_4
varchar(255)
cc_owner
varchar(255)
cc_exp_month
smallint(5)
cc_exp_year
smallint(5)
cc_ss_owner
varchar(255)
cc_ss_start_month
smallint(5)
cc_ss_start_year
smallint(5)

Archive data

The following tables and columns contain customer information:

Table
Column
Data type
enterprise_sales_creditmemo_grid_archive
billing_name
varchar(255)
enterprise_sales_invoice_grid_archive
billing_name
varchar(255)
enterprise_sales_order_grid_archive
billing_name
varchar(255)
enterprise_sales_order_grid_archive
customer_id
int(10)
enterprise_sales_order_grid_archive
shipping_name
varchar(255)
enterprise_sales_shipment_grid_archive
shipping_name
varchar(255)

Sales data

The following tables and columns contain customer information:

Table
Column
Data type
sales_flat_creditmemo_grid
billing_name
varchar(255)
sales_flat_invoice_grid
billing_name
varchar(255)

RMA data

The following RMA tables and columns contain customer information:

Table
Column
Data type
enterprise_rma
customer_custom_email
varchar(255)
enterprise_rma_grid
customer_id
int(10)
enterprise_rma_grid
customer_name
varchar(255)

Miscellaneous data

The following tables and columns contain customer information:

Table
Column
Data type
core_email_queue_recipients
recipient_email
varchar(128)
core_email_queue_recipients
recipient_name
varchar(255)
customer_flowpassword
email
varchar(255)
customer_flowpassword
ip
varchar(50)
enterprise_giftregistry_person
email
varchar(150)
enterprise_giftregistry_person
firstname
varchar(100)
enterprise_giftregistry_person
lastname
varchar(100)
enterprise_giftregistry_person
middlename
text
enterprise_invitation
customer_id
int(10)
enterprise_invitation
email
varchar(255)
enterprise_invitation
referral_id
int(10)
enterprise_reminder_rule_coupon
customer_id
int(10)
enterprise_reminder_rule_coupon
emails_failed
smallint(5)
enterprise_scheduled_operations
email_receiver
varchar(150)
enterprise_scheduled_operations
email_sender
varchar(150)
gift_message
customer_id
int(10)
gift_message
recipient
varchar(255)
gift_message
sender
varchar(255)
newsletter_subscriber
customer_id
int(10)
newsletter_subscriber
subscriber_email
varchar(150)
persistent_session
customer_id
int(10)
persistent_session
info
text
poll_vote
customer_id
int(10)
poll_vote
ip_address
varbinary(16)
rating_option_vote
customer_id
int(10)
rating_option_vote
remote_ip
varchar(50)
rating_option_vote
remote_ip_long
varbinary(516)
send_friend_log
ip
varbinary(16)

Other tables that reference Customer:

  • catalog_compare_item
  • downloadable_link_purchased
  • enterprise_customerbalance
  • enterprise_customersegment_customer
  • enterprise_giftregistry_entity
  • enterprise_reminder_rule_log
  • enterprise_reward
  • log_customer
  • log_visitor_online
  • oauth_token
  • product_alert_price
  • product_alert_stock
  • report_compared_product_index
  • report_viewed_product_index
  • review_detail
  • sales_billing_agreement
  • sales_flat_shipment
  • sales_recurring_profile
  • salesrule_coupon_usage
  • salesrule_customer
  • tag
  • tag_relation
  • wishlist
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