Adobe Journey Optimizer: Assets Essentials access denied

Description description

Environments

Issue/Symptoms
Access denied in Assets Essentials.

Resolution resolution

Before using Adobe Experience Manager Assets Essentials, you must add users to the Assets Essentials Consumer Users or/and Assets Essentials Users Product profiles. For steps, refer to Add user groups to product profiles in Administer Assets Essentials and add users in the Assets Essentials Guide. When adding the user to the profile, make sure you are adding the user in the Users tab. Adding the user in the Admins tab of the profile would only allow the user to edit the profile in the Admin console. It will not give the user access to Assets Essentials.