Registration token isn’t stored in nms:appSubscriptionRcp table
Learn about a solution to when the registration token is not getting stored in the nms:appSubscriptionRcp
table when receiving real-time push notifications in Adobe Campaign Classic.
Description description
Environment
Adobe Campaign Classic
Issue
When receiving the real-time push notifications, the registration token is not getting stored in the nms:appSubscriptionRcp
table.
Resolution resolution
If the templates are transactional messages, then the token is provided as part of the payload from the third-party solution, and the token is stored in the nms:eventHisto
entity in the field @registrationToken
.
The field is not visible in the detail view of the event, but you can bring the field in the List view using the Configure List option (Right-click in the list view, select Configure List, and then select @registrationToken
field.).
The delivery logs are stored in the nms:broadlogEventHisto
entity.