Uploading file under Public resources gets stuck
In the Adobe Campaign Classic v7, within a marketing and mid-instance infrastructure, the file upload via Public Resources gets stuck at 90%. Please enable the external account’s Email routing using mid-sourcing.
Description description
Environment
Campaign Classic v7
Issue/Symptoms
In a marketing and mid-instance infrastructure, uploading a new file via the Public Resources gets stuck at 90%.
Steps to reproduce:
-
Go to Resources
>Online>Public Resources. -
Add a new file and upload it to the server, after that the upload gets stuck at 90%.
Resolution resolution
Solution:
Please enable the external account’s Email routing using mid-sourcing.
Cause:
The upload process is stuck because the external account’s Email routing using mid-sourcing (defaultEmailMid) is not enabled.
When the upload is done, you can notice in the web.log, the following error:DLV-490004 The routing of type 'Email routing using mid-sourcing', used for this delivery, has been deactivated.