Checking DNS Record Status check-dns-record-status
Within Cloud Manager you can determine whether your domain name is properly resolving to your AEM as a Cloud Service website.
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Log into Cloud Manager at my.cloudmanager.adobe.com and select the appropriate organization and program.
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Navigate to the Environments screen from the Overview page.
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Click Domain Settings in the left navigation panel.
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Click the Status icon for the domain name.
Cloud Manager performs a DNS lookup for your domain name and displays one of the following status messages.
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DNS status not detected - DNS status will not be detected until your custom domain name has been successfully verified and deployed.
- This status is also observed when your Custom Domain name is in the process of deletion.
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DNS Resolves Incorrectly - This indicates that either the DNS records configuration has not resolved or is erroneous.
- See Configuring DNS Settings to learn more.
- When ready, you must select the Resolve Again icon next to the status.
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DNS Resolution In Progress - The resolution is in progress.
- This status is typically seen after you select the Resolve Again icon next to the status.
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DNS Resolves Correctly - Your DNS settings are properly configured.
- Your site is serving visitors.
Cloud Manager will automatically trigger a DNS lookup when your custom domain name is first successfully verified and deployed. For subsequent attempts, you must actively select the Resolve Again icon next to the status.