System-tracked updates

User updates: Manually entered by users. Also referred to as comments, replies, and notes.

For more information about configuring user updates, see Configure preferences for user updates.

System updates: Automatically made by the system. A system update includes a brief note describing what kind of change happened to the item.

For more information about system update feeds and how to enable them, see Configure system updates.

The Updates area is available for the following objects:

• Project

• Task

• Issue

• Portfolio

• Program

• User

• Template

• Template Task

• Team

• Document

• Timesheet

• Story

  In Workfront, a story is a task.

• Iteration

• Goal

  You must have an additional license to have access to the Goals area. For information, see Requirements to use Workfront Goals.

• Card on a board

  For more information on updates on cards, see Use connected cards on boards.

Workfront does not track system updates for the following objects:

• Team
• Template
• Template Task
• Ad-hoc Card
• Iterations

The following are differences between the new and the legacy commenting experience:

• When using the new commenting experience, user updates display in the Comments tab and system updates display in the System Activity tab.

  For more information about the new commenting experience, see New commenting experience.

• When using the legacy commenting experience, the system and user updates display in one continuous feed.

• When using the legacy commenting experience, users can view system updates by default or they can choose to not display them. Disabling system updates is not possible when using the new commenting experience.

  For information about disabling the display of system updates, see the section Enable or disable system updates in the article Update work.

Workfront records system-tracked updates for the following objects but there is no option to disable displaying them:

• Portfolio
• Program
• Iteration

Workfront administrators can define what type of changes the system should track in the Updates area. Not all objects that have an Updates area also have configurable update feeds. The following objects have an Updates area that captures system-tracked update feeds, but do not have configurable update feeds:

• Document
• Timesheet
• Iteration
• Goal