Updates section overview

Both the new and legacy commenting experience for the following objects:

• Project

• Task (this includes Stories)

• Issue

• Document

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  TIP
  Use the New commenting option to display the new commenting experience (when you enable it) or the legacy commenting experience (when you disable it). The new commenting experience is the default. For more information, see New commenting experience.

Only the new commenting experience for the objects listed below. There is no option to enable the legacy commenting experience for these objects:

• Goal

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  NOTE
  You must have an additional license to Adobe Workfront Goals to be able to access this area of Workfront. For more information, see Requirements to use Workfront Goals.

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• Team

• Template

• Template Task

• Timesheet

• Program

• Portfolio

• User

Only the legacy commenting experience for the following objects:

• Iterations

  There is no option to enable the new commenting experience for iterations.

The Updates section displays information in the following tabs in the new commenting experience:

• Comments: Displays comments made by users and replies to those comments. Use the Comments tab to add new comments or reply to existing ones. For information about updating objects in the new commenting experience, see Update work.
• System Activity: Displays system updates which are informational messages that Workfront creates to record certain events on an objects. For example, changes in status, name, or custom fields are captured with system updates. Your Workfront or group administrator can enable system updates for your objects. For more information, see Configure system updates.
• All (read-only): Displays both user comments and system activity comments in one place. This is a view-only tab. You cannot reply to comments or tag other users in existing comments in the All tab. To reply to a specific comment, use the link from the All tab to the Comments tab. For information about updating objects in the new commenting experience, see Update work.

The following objects don’t have a System Activity tab or All tab:

• Team
• Template
• Template Task
• Ad-hoc Card

You cannot add new comments in the Updates section of a team.

You can add a reply to an update you view on a team. The reply displays in the team’s Updates section as well as the Updates section of the object it belongs to.

The Updates section for teams is populated by updates entered on the following objects:

• Users
• Timesheets*
• Stories
• Iterations*

*These are not available for the new commenting experience.

On the Updates section for users and teams, you can view the updates that have been entered in the past 90 days.

If you want to see all the updates made on a user or a team, beyond the 90-day limit, you can build a report for notes. The report should not have a time filter that displays all updates made for users or teams. For more information, see Create a custom report.

Any comments made on behalf of another user are indicated on the comment.

A group administrator can comment on behalf of another person but cannot delete that comment. Only an Adobe Workfront administrator can delete a comment that they made on behalf of another user.

A Workfront or group administrator can only edit a comment they added on behalf of another user only when they log out as the user and log back in as themselves. They cannot delete a comment on behalf of another user.