Documentation Commerce Amazon sales channel

Inactive Amazon listings

Last update: Mon Jul 24 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

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The Inactive tab shows your products that have been published to Amazon but are not active on the Amazon Marketplace. Your listings could be inactive for a few different reasons. For example, you might not be eligible to list that particular brand. Inactive listings are dictated by Amazon’s listing standards and your Amazon Seller Central account permissions.

Under Actions:

End Listing(s) on Amazon: Choose to remove all selected listings from the Amazon Marketplace. See End an Amazon Listing.
Edit Listing Overrides: Choose to change the override settings for the listing. See Overrides or Edit or remove an override.

Under Select in the Action column:

View Details: Choose to view listing details, including the Listing Activity Log, Buy Box Competitor Pricing, and Lowest Competitor Pricing. This action is for viewing only. No changes can be made in the listing details. See View Details.
Create Override: Choose to create an override and apply it to this listing. See Create an override.
Edit Assigned ASIN: Choose to modify the ASIN assigned to your catalog product. This action is used if a product in your catalog was matched to the wrong ASIN. See Edit an Assigned ASIN.
Create Alias Seller SKU: Choose to create an Alias SKU (stock Keeping unit) that can be used to create an Amazon listing from the same catalog product. See Create an Alias Seller SKU.
Switch to Fulfilled by Amazon/Merchant: Choose to change the fulfillment method associated to the order. See Configure Fulfilled By settings.
End Listing: Choose to remove the listing from the Amazon Marketplace. See End an Amazon Listing.

NOTE

If you have listings in process, a message appears above the tabs indicating the number of listings.

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Amazon sales channel home pages share some common workspace controls that allow you to customize the data that is displayed.

Column

Description

Amazon Seller SKU

The SKU (Stock Keeping Unit) assigned by Amazon to a product to identify the product, options, price, and manufacturer.

ASIN

A unique block of 10 letters and/or numbers that identify items.

ASIN stands for the Amazon Standard Identification Numbers. An ASIN is a unique block of 10 letters and/or numbers that identify items. For books, the ASIN is the same as the ISBN number, but for all other products a new ASIN is created when the item is uploaded to their catalog. You can find an items ASIN on the product detail page on Amazon, along with further details relating to the item.

Product Listing Name

The name of the product.

Condition

The condition of the product.

Landed Price

The listing price for the product plus its shipping price.

Amazon Quantity

The quantity available when the product is actively listed on Amazon.

Status

The status of the listing, defined by Amazon.

Inactive Reason (if provided by Amazon)

Amazon does not always provide a reason for inactive listings, and you can reach out to customer support to resolve listing issues. In some instances, Amazon notifies you of a reason. To view these responses, click View Details in the Action column. If these issues are resolved and Amazon removes the error, the products move to the Active tab.

Action

List of available actions that can be applied to a specific listing. To apply an action, click Select in the Action column and select the option:

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